You’re listening to The Heavy-Duty Parts Report I’m your host Jamie Irvine and this is the show where you get expert advice about the heavy-duty parts you buy and sell and keep you informed about what’s happening in the industry. Thank you for tuning in to this week’s episode did you know that each week we publish a lot of content? Sign up to our weekly email so you never miss out go to heavydutypartsreport.com and sign up today. Fleets can be on autopilot when it comes to alternators and starters what exactly does that mean well we’re going to get into that today and there’s a lot at stake because really it’s not if there’s going to be a problem it’s it’s more like when there’s going to be a problem, and when there’s a problem it can cost a lot of money. Now in this episode we’re going to talk to a representative of a company that has made it their mission to make high quality alternators and starters and they’ve used technological advancements to to accomplish that and they’ve also spent a lot of time and effort to try to make it as easy as possible to do business with them Jonathan Smith is the assistant director of aftermarket sales and marketing at Prestolite Electric manufacturer of Leece-Neville Heavy-Duty starters and alternators Jonathan welcome to The Heavy-Duty Parts Report Thanks, pleasure to be here Jamie. Well I’m happy you’re here because I’m really looking forward to getting into this subject when you talk about the expertise that your company has developed over the years and manufacturing heavy-duty parts Broad Ocean plays a part in that legacy can you explain the connection. You know Broad Ocean motors they’re a leading global manufacturer of motors starters and alternators and they invested in Prestolite Electric and Leece-Neville brands about six years ago and this was really exciting for us because broad ocean motors are a strategic partner and this partnership signals significant commitment to next generation technologies product line expansions and world-class manufacturing equality processes so we have a comprehensive us-based engineering and manufacturing operation that includes state-of-the-art research and development facilities and that we’re able to serve our markets in North America with global technology and engineering leadership with best-in-class us manufacturing distribution and customer facilities you know and what that really means for us is you know broad ocean was a strategic partner they already make starters and alternators where before we were owned by you know private equity clearance firms and they were good on the financial side but they weren’t really good at helping us develop world-class technologies on the alternator and starter side you know and they’ve even helped us with our load handler brand where we have a value line and we needed to go to china to get that manufactured they were able to point us in the right direction help us with the language barrier help us find a strategic partner to help us with our load handler brand so that we offered a quality product that people would expect That makes a lot of sense to me because you know to be truly global you need to have that experience across different cultures different geographical areas as well as different areas of expertise so what I really heard you say is that you’re combining the already great experience your company had in North America and then you combine that with this global partner and it really just made the whole product line better from your value line all the way up to your most highest quality products is that what I heard? Yes absolutely i mean we have our engineering is us-based but we have a lot of our china we have a lot of engineers in china that help us with our especially our starter development we have a excellent just a fantastic engineer in Europe and you know we combine all those talents together to provide engineering and engineer world-class products so when we talk about this from the perspective of the people who buy the products let’s talk about fleets for a minute you know we mentioned at the outset of our conversation that sometimes fleets can be on autopilot when it comes to alternators and starters what does that mean from your perspective you know a lot of times when i go to talk to a fleet you know small medium-sized fleet especially you know they’ll say hey i’ve uh you know i’ve used the same alternator and starter combination for the last 20 years you know i use the same alternator amperage and you know it’s worked fine for me up till now or uh you know what do you do when you replace those and then well you know i got a guy down the street and i’ve used him to rebuild my alternative starters for the last 20 years you know and he does a great job but really that’s kind of a disservice because you know in the last 20 years technologies on trucks have changed dramatically you know you’ve had a several admission standards that have gone through and what they’ve done is create more underhood engine temperature there’s been a lot of vibration the engines have a lot more vibration than they did then and your

vibration you know one of the reasons why we have pad mount alternators now is because of vibration that plants that alternator right on the side of the engine um and then amperage requirements have gone up you have you know the diesel exhaust fluid pump there’s a heater for that there’s navigation systems creature comforts you know long haul trucks we have batteries hvac systems that require a lot more amperage so combining all those things together and then going back to the fleet and saying well you know i’ve used the same thing for the last 20 years and then when it breaks i just have a my friend down the road fix it you know is really doing a disservice to that fleet This is an important part of the conversation we want to talk about the economic impact of making those kinds of decisions fleets are always you know fleet ownership is always concerned with lowering cost per mile and total cost of operation but sometimes the decisions that get made kind of at the shop level go against that and it’s not even on purpose it’s sometimes it’s just a lack of total understanding of the economic impact so can you explain to me what the economic impact is of not staying up to date with the alternators and starters so that it matches the technology that the truck has? Yeah you know and um Jamie, it comes right down to um you know stacking the right size alternator for your application you know if you don’t have the right size alternator uh it simply may not live as long and then uh when you don’t have a when you’re having component failures alternative failures um you know downtime is pretty harsh so you know when we go to spec an alternator with a fleet we look at the whole system you know we look at the batteries the starter and the alternator if you don’t have the right size alternator for your truck then power is going to be coming out of the batteries to help supplement the power the alternator can’t provide so your alternators are going to cycle a lot more and then as your alternator cycle or get low then you’re going to have low voltage starts and electrical components hate low voltage starts electrical systems as a whole hate running on less voltage than they’re designed to run on um so making sure that you have the alternator and start respect for your amperage of prime to your vehicle is critical you know and um we can kind of take a couple examples here you know first example would be a long haul fleet you know they’ve put a batteried hvac system on their truck but they either haven’t upgraded the alternator to accommodate for the requirements that those batteries are gonna need to recharge as the truck goes down the road um so they’re going to get less battery to hvac time so if they don’t have the right alternator uh when the truck gets to a stop instead of having six to eight 10 hours of battery hvac for the driver to rest in you may only get two to four hours you know so it’s going to be more detrimental on the system your driver is not going to be happy you know a lot of the fleets are looking for drivers you know and you don’t want to upset your drivers um and then if you kind of look at even like a short haul or final mile city kind of fleet um you know say a convenience store you know where this convenience store every you know five miles around the city so the truck has to he pulls up uh the lift gate goes up and down three or four times and then uh he can’t idle the truck so the trucks off lift gates going up and down on batteries then the driver gets back in he drives to the next stop again does the same thing now if you look at that truck from a load perspective as far as lights heat you know it’s a day cab it’s not going to have a lot of loads but then you look at how the truck is operating you know normally look at that truck and say 160 amp alternators probably fine you know but really you probably want a 200 210 amp alternator something with a lot more output at idle to make sure you’re recovering those batteries a lot quicker between stops so you’re getting optimal performance your batteries aren’t cycling too much you’re not doing low voltage starts you know so specking the right alternator is really critical for this. Right and so you try to save a couple bucks on your alternator or starter in this situation and now you’re impacting all these other parts you’ll probably have to prematurely change the alternator and starter again you got batteries you’ve got other electric components that are maybe impacted by that low voltage my old mentor always said you know you kick over a rock and eight spiders crawl out like the problems just expand exponentially so i can see how if you’re not factoring that correctly you’re really not taking into account the the total cost of that decision Yes that’s absolutely true um you know and i’ve had a lot of fleets talk to me about you know when I go in and I talk to them about their alternator or you know hey I like to ask them what are your issues what do you have problems with as far as your electrical system you know and uh you know hey i’m having battery issues or i’m having starter issues and then the first question i ask after that is well uh what all native running oh we don’t have alternator issues i know but um what size alternator do you have you know and and the example i just described you

know a lot of times again they have 160 amp alternator when i tell them i think they need a 210 amp there i don’t need that much amperage i don’t have that many loads but as a whole system and what you’re doing with the truck you know that’s really the route you need to take in order to get optimal performance out of your truck you know because it’s a lot cheaper to put on a little more expensive alternator now then go out and have to give the guy a pull start when he’s at three o’clock and it’s rush hour traffic and you want to go home he wants to go home but you gotta run out there and give him a pull start to get him home. I just wanted to take a brief moment to let you know that I’ve been working with forward-thinking heavy-duty companies as a business consultant creating great content helping sales use digital tools more effectively and developing business growth strategies are the most common projects that I’m involved in if you would like to work with me go to heavydutypartsreport.com/consultant that’s heavydutypartsreport.com/consultant to learn more. I also work as a brand ambassador for great brands like Diesel Parts. Diesel Parts is a aftermarket parts cross reference and lookup tool that makes it easier to identify parts than ever before go to parts.diesellaptops.com to create your free account that’s parts.diesellaptops.com alright let’s get back to the interview. Today we are speaking with Jonathan Smith assistant director of aftermarket sales and marketing at Prestolite Electric who manufactures Leece-Neville Heavy-Duty alternators and starters. Jonathan your company has made engineering industry-leading products its priority and you’ve really focused on on serving your your customers your fleets and really playing the role of business partner so how does that mission impact the fleet directly and what we try to do when we go to a fleet when we go to work with them whether it’s a bus fleet over the road fleet you know uh city hall fleet um we work to partner with them you know we want to analyze their current truck and see what their amateur pirates need if they’re or you know temperature requirements so we can put a we can do anything from a load study with an amp clamp and a meter you know to get a real simple and quick uh reading on what loads that truck requires um you know sometimes like again on the city hall kind of fleet where you’re just doing a load study on the trucks really not going to tell the whole tail and in that case we can put on a data bucket where we leave that on there for a few weeks and that data logger would log all the information output on batteries amperage of the alternator voltage at the starter we can also put a temperature reading on there to make sure that we know what kind of underhood engine temperatures are you know because going down the truck going down the road it’s going to get a lot more air than a truck that sits in traffic you know what i mean so the first thing that we gonna we do when we go to a fleet is we try to really figure out what their needs are for an alternator um you know our idle pro and our idle pro stream alternators um they come standard with remote sense and lamp driver functions as well as our isolated ground technology um an isolated ground that reduces the amount of stray voltage that can go through the engine and travel through the electrical components you know and i remember everyone used to have am radios in your car and you had an old car so you turned on the am radio and you get to certain frequencies and you hear electrical noise you know as the engine revved up your hum and then another hum isolated ground technology really works to reduce that kind of noise but on the other side of that you can also have electrolysis in the engine which causes brown coolant causes damage to the heads in the engine i mean it can really be quite detrimental but the other thing that this remote sense and lamp driver does is it allows you to stock less part numbers so you know we go to a fleet we say hey you know you need uh our 210 amp alternator okay well i have freightliners i have navistars and i have peterbilts okay well the freightliners they probably take remote sense they usually have remote sense technology so this alternator already has that um the nava stars okay they use remote set they use a lamp driver um so you can use that and then say the peter built they don’t use either so instead of having to have three different alternators for these trucks they can have one alternator that covers all three of those applications with the different functions so on all our new technology we put all those on the alternator to make it simpler for stocking and we also have all our units are new no core so you know a lot of times fleets you know it’s a cores you can do really well with or you can lose a lot of money with of course if you’re not careful with it and you know if you have broken housings or put in the wrong one you know you can really lose a lot of money with those so that’s another part where we just we work with fleets to make it easier for them and we’re committed to u.s manufacturing our idle pro and idle pro extreme

alternators are manufactured in western new york um we also manufacture our military starters there and next year we’re moving our power pro extreme 10 starters to our arcade manufacturing facility and the other thing that we have that we’ve tried to do for everybody is we’ve put together an ecatalog okay so it allows customers to be able to look up alternators by part number by application and by vin number so if you’d like i could show you a little bit of that yeah that’d be great so for those listening on the podcast we’ve brought up the e-catalog that Jonathan was talking about and so you can go over to our youtube channel or to heavydutypartsreport.com and in the show notes of this episode, we will have the video so that you can watch it I’ll do my best to and Jonathan will do his best to describe exactly what it is that we’re looking at so Jonathan you’re on the ecatalog site let me uh let me let you take it from there what am i looking at here okay well this is the opening page for our our ecatalog now um a lot of times you’re gonna be looking for a part so you’re gonna go to a part search right here uh and this is going to give you a couple ways to look up part numbers so um the first one i’m going to search by a vin number you know and what we tried to do is when you when you call the dealer you know they say you’re make model an engine of the truck and that can give you an alternative result now the the thing about a vin number is it’s a government code so the first part of it tells you uh the year make model and engine and then the last portion like the freightliner dealer the Navistar dealer would ask for is proprietary it tells you it’s a blue truck with you know green frame rails and all those kind of things so we don’t know necessarily the proprietary information of what came on the truck specifically but you can see here the vin number i pulled up the 2015 12.8 liter engine the serial code is a gd13 so it’s a freightliner cascadia with a dd13 engine so gonna scroll down here you’re gonna see that we have an alternator available for that application um and then we have a few starter choices now depending on what you need would be which alternator you pick um you know but you can roll over the uh application notes this is a 350 amp brushless unit for battery hvac systems uh with you know no ha no idle or other kind of things like that you know brushless unit recommended for long haul trucks uh things of that nature what i like about what you’re showing me too is that there there’s really good high quality pictures there’s it’s very easy to see where to click to get the part detail information and then like you said there’s those notes that are at the bottom of each each card and it’s just you you know you click on that and a little window pops up so it’s not constantly redirecting you to multiple pages all the information is right there so that’s really convenient yeah and then and then the other nice thing here too is to say when I kind of when I’m going out with uh when I go out and ride with an outside sales person from a dealer one of our aftermarket distributors um when we go to fleets i would encourage them to look at this stuff as well because it would really be nice if the fleet looked it up and then called the sales guy and said hey i want this product so say for example he picks this uh the fleet looks at this and he picks this 170 amp idle pro alternator so i’m going to click on here now my customer distributor dealer whatever say he doesn’t stock this unit this is the unit customer wants he doesn’t stock it you can roll down here and you have associated parts and can use parts okay so if he doesn’t want the doesn’t have the 170 amp in stock but he has the 210 amp unit in stock well there you go hey you’re not going to notice the difference it looks exactly the same you know you can see here you can go through the pictures and okay well that’s what mine look like well i want to go to the 210 amp just so it looks exactly the same you know okay well it looks the same okay it’s look at the back there it’s got your positive your negative your remote sense your lamp driver so it has all the features that you had in the previous one but this gives the distributor an opportunity not to lose the sale and make sure he still gets the fleet the part that they needed you know and we always recommend never go down an amber so if you know your fleet asks for 170 amp you know you gave him a 210 amp an alternator only makes as much current as it’s asked to make as the system asks it to make so go into a 270 amp unit and this alternator can make 60 or 80 or whatever amps it needs all day long awesome awesome well that looks very easy to use very intuitive so you got the ability to put in a vin you can do it by year make model you can do it by part search and i assume there’s a cross reference function there as well so that that makes it very very easy for

people to use now we’ll make sure that we include in the show notes of this episode a link to this so that people can access it directly and this is available to the to the public is that correct yes it’s available everybody you know and this is just a small snippet of what this does it has um there’s bill of materials in there so you know if you have a starter and you accidentally uh you know the starter fails your drop test in your shop and you break the solenoid you can find a part for that um you can look up by part number you can look up by application you can look it up by attribute um and we have a two youtube videos on our youtube channel that show you how to run this awesome awesome well we’ll include the links there as well so that’s great well thank you very much jonathan for showing us how to use your ecatalog i’d like to shift the conversation to vocational fleets I live in northern Alberta in Canada, all around me as logging but but oil and gas as well and in a lot of the oil and gas applications trucks are are working at idle and there’s many vocational applications where working at idle is an issue can you tell me a little bit about the technology that you have to help fleets that are in that specific scenario and kind of what makes it a better product yeah and what we we pride ourselves at lisaville on having high output at low engine rpm you know so to make sure you know and even like years ago i remember we used to um i’d be with uh one of my sales guys another friend and he would we’d see a truck that pulled up and then when he hit the brakes the lights would dim you know we knew he didn’t have one of our alternators because the lights weren’t staying fully illuminated when he slowed down but especially critical at in vocational fleets you know we have our 210 amp alternator that has 140 amps of idle you know so it’s great on school bus applications you know plow trucks you know i mean northern Alberta you understand those kind of uh environments but and what that does is you want to think about your worst day you know uh it’s cold it’s sleet so the wipers are going full blast the heater is on full blast every light on the truck is on you want to make sure that even in that scenario that the alternator is covering all the loads for the vehicle and there’s still output coming back to the battery so when you clip your amp clamp on and everything’s on everything is running there’s power that’s still going into the battery because the power is coming out that’s no good so worse than a scenario day at a low rpm you still have all your outputs your all your loads are recovered so what solutions do you have for those that are looking to lower total cost per mile total cost of operation with the highest quality products you’ve talked about different grades of product i’d really like to focus on that high end and really make sure people understand what’s available to them and the impact it has on the operation of their or the total cost of their operation okay yeah and we have like in that kind of touchdown we have our load handler power products you know which is our value line but you know when we when we set out to put out a value line we looked at what the other what our competitors did and they may have focused more on having a lower cost product where we focused on having a quality lower cost product you know so we asked for ntn bearings different state of varnish different regulators you want to make sure that that stuff um you know really amount of quality you expect for those kind of products so you know for older fleets you know that’s a really great product you know but getting into our higher end stuff you know we have our premium alternators our idle pro and our idle pro stream units and we cover those with our presta like power promise warranty which are idle pro units it’s a three-year unlimited mileage warranty on our 210 and 240 amp versions so it can really give your fleets a level of confidence in the product that it’s going to perform and then our idle pro extreme alternatives those are high amp brushless units we have 220 amp units with 200 amps at idle all the way up to 420 amp units with over 200 amps of idle and these are covered by our four-year unlimited mileage warranty and when you have our press-lite power promise warranty on these it’s a no-hassle warranty and we have it we have a description of that warranty on our uh idle pro extreme website but really you know all the stuff that we used to kick out warranties for we cover you know if you and there’s a full list of all the warranty um warranty modes that we cover on those um so we’ve really expanded it and what that does it really gives you a confidence and a level of performance so if you have an alternative you can put on that’s going to last you for four years of trouble three trouble free mileage you know that’s going to really lower your cost per mile and anytime you can get rid of downtime changing alternators you know even if you’re changing your shop your service is still worth something you know you got to charge that guy’s hours to some bear somewhere um these premium alternators and technologies really help with that Jonathan as we’ve been talking it kind of occurred to me that there’s really a formula to to this

and i’m going to try to say it see if i get it right you you let me know if i got it right but the the formula is make sure you’ve got the right part specked for the application and then choose the high quality part that’s going to last a long time and if you combine that formula together the result is that you’re going to lower your cost of operation you’re going to lower your total you know cost-per-mile and you’re going to put more profit into the account of the of the fleet owner is that correct that is absolutely 100 correct if you have the right alternator on the right truck you know you’re going to have a lot of trouble free mileage and it’s it’s uh it’s not a bad thing to have a few extra amps in your pocket when you’re putting those things on You’ve been listening to The Heavy-Duty Parts Report I’m your host Jamie Irvine and we’ve been speaking with Jonathan Smith assistant director of after-market sales marketing at Prestolite Electric who manufacture the Leece-Neville heavy-duty alternators and starters to learn more go to prestolite.com we’re also going to include a couple other links in the show notes so that you can go to the e-catalog and you can also look at the youtube training videos Jonathan thank you for being on The Heavy-Duty Parts Report Thank you for having me Jamie, I appreciate it Did you know that on Friday at 10 a.m mountain 12 eastern we broadcast live interviews that you can participate in tune in on linkedin youtube or facebook learn more at heavydutypartsreport.com live that’s heavydutypartsreport.com live thank you so much for tuning in to this week’s episode of The Heavy-Duty Parts Report I’m your host Jamie Irvine and i just like to remind everyone to focus on cost per mile and let’s keep those trucks and trailers rolling you can watch our next video make sure to click the like button write a comment and don’t forget to subscribe